Remedy
Partner
Remedy is a Registered Trademark
of Remedy Corporation®.
As a Premier Systems Integrator in
Remedy's Channel Partner program,
Allegis Group provides value-added
services including consulting, customisation,
and integration to help our clients
get the most out of their Remedy product
investment. Allegis Group also integrates
Remedy with other third-party tools
such as network management platforms,
IVR call routing systems, systems
management applications and paging
systems. Additionally, we are authorized
to sell licenses for Remedy's entire
suite of products. Our engineers complete
extensive training, evaluation and
authorization programs to become Remedy
Approved Consultants (RAC). RACs receive
ongoing updates on Remedy technologies,
allowing Allegis Group to provide
more informed needs analyses, recommendations
and product customisations for our
clients.
At Allegis Group, our RACs have years
of real world, practical experience
with end-to-end help desk implementations
spanning all sizes and industries.
Allegis Group' expertise enables our
clients to realize increased customer
service levels, faster problem resolution
times and enormous reductions in the
number of open trouble tickets.
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